Page Content
Installing the License Server
This section covers the installation of the V-Ray License Server.
Some distributions of V-Ray install the V-Ray License Server, however we recommend that you have the latest version of the V-Ray License Server installed.
To install the V-Ray License Sever please log in to www.chaosgroup.com using your credentials and download the latest build for your operating system.
Note: The dongle must be plugged into the machine every time you need to run the V-Ray license server.
Windows
You need to enable JavaScript to run this app. You need to enable JavaScript to run this app.
To install the V-Ray license server make sure your Windows account has administrative privileges and double-click the installation file vrlservice_3xxxx_x64.exe. Follow the instructions of the installer. Upon the start of the installation, Windows may ask you for permission to run the installer with administrator privileges. Please confirm.
Mac OS X
Linux
This page provides information on troubleshooting V-Ray Standalone.
Page Contents
In this section you can find some common issues that may arise when working with V-Ray Standalone.
Cannot Install V-Ray
Symptoms:
The installation file crashes when you attempt to run it.
Cause:
The installation file is not downloaded properly.
Solution:
Please re-download the installation file from our web site.
V-Ray Could Not Obtain License
Here you can find the list of symptoms and their likely cause when V-Ray could not obtain the license. Please check the resolution part at the end of this section.
Symptoms:
When you try to render with V-Ray Standalone, an error message appears in the console: “Could not obtain a license (10061).”
Cause:
No access to the V-Ray license server.
Symptoms:
When you try to render with V-Ray Standalone, an error message appears in the console: “Could not obtain a license (-98).”
Cause:
No available license on the V-Ray license server.
Symptoms:
When you start the V-Ray RT render server, there are no error messages in the V-Ray console, but when a job is sent to the V-Ray RT render server there is an error in the console 'Could not obtain a license (10061).'
Cause:
Whatsapp Java App WhatsApp Messenger is a cross-platform mobile messaging app which allows you to exchange messages without having to pay for SMS. WhatsApp Messenger is available for iPhone, BlackBerry, Android and Nokia and yes, those phones can all message each other! Whatsapp for java mobile. Dec 12, 2014 If you are using any java phone and want to use Whatsapp then you can’t get it directly on your phone because there is no any app store available to install apps. But officially Whatsapp is providing its java and jad files on its site.
No access to the V-Ray license server.
Symptoms:
When you start the V-Ray RT render server, there are no error messages in the V-Ray console, but when a job is sent to the V-Ray RT render server, the error in the console is 'Could not obtain a license (-98).'
Cause:
No available license on the V-Ray license server.
Resolution:
Please go through the check-list below.
1. Checking the V-Ray license server:
Please restart the machine with the V-Ray license server and dongle installed. Unplug the dongle and plug it again in a different USB port, preferably USB 2.0. Make sure that Windows properly recognizes the dongle and doesn't show error message. If you receive an error message, please refer to V-Ray License Server Can't Start section.
Start the V-Ray license server from Windows Start menu > All Programs > Chaos Group > V-Ray License Server for x64 > Launch V-Ray license server.
You may receive a message warning that the V-Ray license server is already running.
Open the link http://localhost:30304 in a web browser on the same machine.
This will open the V-Ray license server status web page. If it looks like the screenshot below, the license server is working.
2. Checking the available licenses on the license server:
After you ensuring the V-Ray license server is working, you need to check the available licenses. On the same machine, where the V-Ray license server is running, open the link http://localhost:30304/getstatus Please refer to V-Ray License Server Status section in the Setting up your Licenses page for more information on the type of licenses you need to look for. If you do not see the V-Ray Standalone 3.0 licenses, this means that your dongle has to be reprogrammed as described in Dongle reprogramming section in the Setting up your Licenses page. If you don't see free licenses this means that all available licenses are in use and you can't have more concurrent users.
3. Checking the connection to the license server:
If V-Ray is on the same machine as the V-Ray license server, you can skip this step.
To make sure that nothing is blocking the connection to the license server on the machine where you want to run V-Ray, open the link http://<IP_address>:30304 in a web browser, where <IP_address> is the IP address of the machine with the V-Ray license server. If you get a web page like the one below, V-Ray can access the V-Ray license server from this machine. In the example screenshot below the IP address of the machine with the license server is 10.0.0.160
If you get an error message that the web page can't be accessed then there is a network problem that prevents the connection to the V-Ray license server. If you have any firewall or antivirus software running on your machines make sure they are not blocking applications' access to the network or blocking the communication on TCP/IP port 30304. Please contact your system administrator for more information.
4. Checking the V-Ray license settings:
On the machine where you want to use V-Ray, run the V-Ray license client configuration utility from Windows Start > All Programs > Chaos Group > V-Ray Standalone for x64 > Change V-Ray client license settings. In the dialog that appears, make sure that the IP address in the License server field at the Primary license server tab is entered correctly and that the connection port is 30304. If you modify any of these settings, you will need to restart V-Ray Standalone.
Note: If the V-Ray license server is running on the same machine as V-Ray you can use localhost or 127.0.0.1 in the License server field.
V-Ray License Server Can't Start
Symptoms:
When you start the V-Ray license server it pops a dialog box like the one shown below:
Cause:
This error message appears when the V-Ray license server cannot find a dongle attached to the machine.
Resolution:
Before you start, make sure the dongle is NOT plugged-in.
Dongle Disconnects Periodically
Symptoms:
The dongle is working for extended periods of time but periodically disappears for no apparent reason and is no longer detected by Windows as a USB device. This could cause the V-Ray license server to fail or V-Ray licenses to be refused.
Cause:
There can be a number of reasons related to the hardware configuration and Windows settings like the Power options.
Resolution:
Please check your Windows Power Options, make sure that your USB devices are not powered off.
Try to p lug the dongle into a different USB port on the same machine, preferably USB 2.0, and restart the V-Ray license server. If you still experience problems, try to install it on a different machine.
Missing V-Ray License Server Icon
Symptoms:
The V-Ray licensing server is running but there is no icon in the Windows System Tray.
Cause:
The icon is hidden by the Auto-hide unused icons option of the Windows System Tray or the V-Ray license server is registered as a Windows service.
Resolution:
Updating Dongles when the .rtu Files are not Associated Properly
Symptoms:
WIBU-KEY drivers are properly installed, but double-click on the .rtu file doesn't update the dongle.
Cause:
The .rtu file is not associated properly with the WIBU-KEY drivers.
Resolution:
Please, first try the steps from the V-Ray License Server Can't Start section. If this doesn't help proceed with the steps below:
V-Ray RT GPU is Crashing
Symptoms:
When rendering with V-Ray RT on CUDA/OpenCL, it crashes without showing a specific error message.
Cause:
The scene you are trying to render is too large and the Graphics card memory is insufficient.
Resolution:
You can try to reduce the scene size by reducing the polygon count or by using lower resolution textures. V-Ray RT has an option called Resize textures for GPU that you can use to automatically resize textures during rendering on the GPU.
Alternately you can upgrade your graphics device with one containing more memory.
V-Ray RT GPU is not Rendering
Symptoms:
When rendering with V-Ray RT running in OpenCL mode, it takes too long for the render to begin and the vray.exe process is taking much memory.
Cause:
Your GPU drivers are unable to compile the OpenCL code needed to render the scene with your video card.
Resolution:
The best solution is to switch V-Ray RT to use CUDA.
Alternately you can try and find drivers for your graphics device that are capable of compiling the OpenCL code needed to run V-Ray RT on GPU. However the latest drivers are not always appropriate. This means that it may require some experimentation until you find the correct drivers.
In this section you can find some common issues that may arise when working with V-Ray Standalone. If you encounter a problem that is not listed here or cannot be solved with the suggested solutions, please contact Chaos Group Support.
V-Ray Could not Obtain License
Here you can find the list of symptoms and their likely cause when V-Ray could not obtain the license. Please check the resolution part at the end of this section.
Symptoms:
When you start the V-Ray RT render server, there are no error messages in the V-Ray console, but when a job is sent to the V-Ray RT render server there is an error in the console 'Could not obtain a license (10061).'
Cause:
No access to the V-Ray license server.
Symptoms:
When you start the V-Ray RT render server, there are no error messages in the V-Ray console, but when a job is sent to the V-Ray RT render server, the error in the console is 'Could not obtain a license (-98).'
Cause:
No available license on the V-Ray license server.
Symptoms:
When you try to render with V-Ray Standalone, an error message appears in the console: “Could not obtain a license (10061).”
Cause:
No access to the V-Ray license server.
Symptoms:
When you try to render with V-Ray Standalone, an error message appears in the console: “Could not obtain a license (-98).”
Cause:
No available license on the V-Ray license server.
Resolution:
Please go through the check-list below:
Please restart the machine with the V-Ray license server and dongle installed. Unplug the dongle and plug it again in a different USB port, preferably USB 2.0. Make sure that the operating system properly recognizes the dongle.Make sure that the V-Ray license service is running, if you have issues refer to the V-Ray License Server Can't Start section.
Start the V-Ray license server
Open the link http://127.0.0.1:30304 in a web browser on the same machine.
This will open the V-Ray license server status web page. If it looks like the screenshot below, the license server is working.
2. Checking the available licenses on the license server:
After you ensuring the V-Ray license server is working, you need to check the available licenses. On the same machine, where the V-Ray license server is running, open the link http://127.0.0.1:30304/getstatus Please refer to the V-Ray License Server Status section in the Setting up your Licenses page for more information on the type of licenses you need to look for. If you do not see the V-Ray 3.0 licenses, this means that your dongle has to be reprogrammed as described in the Dongle reprogramming section in the Setting up your Licenses page. If you don't see free licenses this means that all available licenses are in use and you can't have more concurrent users.
3. Checking the connection to the license server:
If V-Ray is on the same machine as the V-Ray license server, you can skip this step. To make sure that nothing is blocking the connection to the license server on the machine where you want to run V-Ray, open the link http://<IP_address>:30304 in a web browser, where <IP_address> is the IP address of the machine with the V-Ray license server. If you get a web page like the one below, V-Ray can access the V-Ray license server from this machine. In the example screenshot below the IP address of the machine with the license server is 10.0.0.160
If you get an error message that the web page can't be accessed then there is a network problem that prevents the connection to the V-Ray license server. If you have any firewall or antivirus software running on your machines make sure they are not blocking applications' access to the network or blocking the communication on TCP/IP port 30304. Please contact your system administrator for more information.
4. Checking that the license server settings are correct. In the Terminal run the following: /Applications/ChaosGroup/V-Ray/Standalone_for_snow_leopard_x64/bin/snow_leopard_x64/setvrlservice -dump This will show you the IP address or the name of the computer that V-Ray is trying to connect to; If it's incorrect refer to V-Ray license settings change in V-Ray configuration section. V-Ray License Server Can't Start
Symptoms:
When you start the V-Ray license server it pops up and closes.
Cause:
This error message appears when the V-Ray license server cannot find a dongle attached to the machine.
Resolution:
Before you start, make sure that the dongle is plugged-in directly in the machine and try again. If it is still not working, follow the below steps:
V-Ray Could not Obtain License
Here you can find the list of symptoms and their likely cause when V-Ray could not obtain the license. Please check the resolution part at the end of this section.
Symptoms:
When you start the V-Ray RT render server, there are no error messages in the V-Ray console, but when a job is sent to the V-Ray RT render server there is an error in the console 'Could not obtain a license (10061).'
Cause:
No access to the V-Ray license server.
Symptoms:
When you start the V-Ray RT render server, there are no error messages in the V-Ray console, but when a job is sent to the V-Ray RT render server, the error in the console is 'Could not obtain a license (-98).'
Cause:
No available license on the V-Ray license server.
Symptoms:
When you try to render with V-Ray Standalone, an error message appears in the console: “Could not obtain a license (10061).”
Cause:
No access to the V-Ray license server.
Symptoms:
When you try to render with V-Ray Standalone, an error message appears in the console: “Could not obtain a license (-98).”
Cause:
No available license on the V-Ray license server.
Resolution:
Please go through the check-list below:
V-Ray License Server Can't Start
Symptoms:
When you start the V-Ray license server, it pops up and closes.
Cause:
This error message appears when the V-Ray license server cannot find a dongle attached to the machine.
Resolution:
Vray License Server Not Working On Mac
Before you start, make sure that the dongle is plugged-in directly in the machine and try again. If it is still not working, follow the below steps:
Vray License Server Address
Comments are closed.
|
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |